Privacy Policy

At S.J. Neathawk Lumber, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our website.

1. Information We Collect

We may collect the following types of information when you visit our site or contact us:

Personal information such as name, email address, phone number, and mailing address
Order or quote request details
Website usage data (via cookies, Google Analytics, etc.)

If you provide your phone number through our website or chat widget, you may receive text messages from us related to your inquiry.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries or service requests
Process orders or quote submissions
Improve our website and customer service
Send updates, promotions, or important notices (only if you opt in)
Send text message updates regarding your inquiry, quote request, or service appointment, if you provide a mobile number

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. SMS/Text Messaging

By providing your mobile phone number, you consent to receive text messages from S.J. Neathawk Lumber related to your inquiry, quote request, or service needs. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any text message, or by contacting us at info@neathawklumber.com. We do not share your mobile number or SMS opt-in information with third parties for marketing purposes.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze traffic. You can choose to disable cookies through your browser settings.

5. Third-Party Services

We may use third-party tools (such as Google Analytics) to better understand website activity. These providers may collect data in accordance with their own privacy policies.

6. Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure. However, no method of online transmission is 100% secure.

7. Your Choices

You may contact us at any time to: